Frequently Asked Questions

Q. For how long is a TABC Certification valid?
A. TABC Certificates are valid for 2 years.

Q. How do I know if my staff are TABC certified?
A. Everyone that takes a TABC approved seller training course receives a certificate

Q. Are TABC Seller/Server Certificates required for "Safe Harbor"?
A. All staff must be TABC server certified. It is one of the requirements of the "Safe Harbor" protections for liquor license or permit holders.

Refund Policy

Refunds are only considered for the following reasons:

  • Duplicate transactions
  • Incorrect course purchases within SSC (

For a refund to be considered:

  • The purchase transaction did not occur more than two (2) weeks previous.
  • No section of the course has been reviewed or studied.
  • If applicable to the course, the test has not been started.
  • A certificate was not issued for the recent purchase in dispute.

If the above requirements are met, you can request a refund by the following processes:

  • Login to your account.
  • Create a “Support Ticket” stating the reason why you are seeking a refund.

When we have reviewed your refund request, we will promptly contact you within 24 hours during normal business hours.

For more information, contact the Online Seller-Server Certificate Service by one of the following methods:


Updated: 2/17/2017